Taking a hearing test is the first step to better hearing. Our board-certified, trained audiologist conducts a comprehensive evaluation of your hearing.

Your hearing will be tested using cutting edge technology to determine if a hearing loss is present and if so, the type and extent of your hearing loss.  We offer a number of tests designed to accurately determine the issues that might be affecting your hearing ability. In one of our tests, you are asked to respond when a sound has been heard. This test is designed to look for the softest sound you are able to hear in each frequency band.

Together, we will review your audiogram, a visual representation of your hearing ability. We use this to determine whether you would benefit from further hearing treatment.  

If a hearing loss is detected, we will review your treatment options with you. We customize hearing aids to meet your hearing needs, based on your audiogram results. At this stage, we will also explain how to operate your new hearing aid(s). We clarify how best to insert and remove, operate, and maintain the device.

This appointment is an important stage in the process and will usually take at least one hour. It's advisable that you reserve enough time for a comprehensive fitting. It might also be beneficial to bring a family member to the fitting appointment.

It is essential to properly treat and clean your hearing aids frequently. However, at some point, no matter how well your devices are maintained, they may still encounter problems.  If your hearing aids are not functioning properly, please bring them to us! We provide professional repair services for most types of hearing aids, whether it has been bought from us or not. 

We offer a wide range of hearing aid fixes for any kind of hearing aid problem you might have. Many hearing aid users are walking around with easy to fix problems that impair their hearing performance every day. Whether you are encountering whistling, distorted or no sound at all, or there is some other issue, Finger Lakes Audiology is here to help! 

We offer a range of repairs including:

• Changing the wax filter
• Retubing the ear mold
• Replacing the hearing aid receiver
• Wax and dust cleanings
• Battery door replacements

If there is something we can't fix, we can contact the manufacturer and let you know when the device has been repaired.